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RAG for enterprises

Problem

Teams need answers across knowledge bases, tickets, policies, product docs, and internal systems.

Why RAG helps

RAG can connect LLM interfaces to current organizational knowledge without retraining a model for every update.

Recommended architecture

Enterprise RAG with observability and evaluation.

Relevant tools

  • LangChain
  • Dify
  • Pinecone
  • Qdrant
  • Langfuse

Risks and precautions

  • Permission leakage
  • Poor data ownership
  • Unmeasured answer quality

Evaluation criteria

  • Access-control correctness
  • Latency
  • User satisfaction
  • Regression tests

Example user questions

  • What is our current travel policy?
  • Which ticket describes this known issue?
  • How do I onboard a new vendor?

Step-by-step implementation path

  • Map systems of record
  • Apply access control
  • Build hybrid retrieval
  • Add observability
  • Create ownership and refresh workflows

Useful official sources